Transform Your Business Services

I specialise in Service Strategy and Architecture, focusing on enhancing operational efficiency by aligning services with business objectives and IT operations for a smooth transition into BAU operations.

15 

Years of Experience

200 

Successful Projects

150 

Suppliers and Clients contracted

Who Am I

I am an experienced IT Services manager with over 20 years in operational build and delivery of IT support and services. My expertise is in ITIL-aligned service management to maintain high service quality builds, and transitioning services into Live BAU environments across retail, back office, digital, and cloud environments. My ability to engage with various stakeholders ensures successful service launches within time, scope, risk and budget constraints.

I specialise in Service Strategy and Architecture, Service Design, and Service Transition and successful running of new Services. My focus is enhancing operational efficiency by aligning services with business objectives and IT operations for seamless integration it BAU operations.

I spotlight effective Business Change Management, guiding organisations through transformation processes to minimise disruption, maximise value and achieve business goals.


With expertise in live Service Management, I can manage service operations for production services, ensuring smooth running and ongoing support.

My key Skills

How I can help drive business success.
Subject areas where I have expertise to assist in transforming your operational efficiency.

Business Change Management

Empowering organizations to navigate change effectively through Governance.

Service Strategy & Design

Tailored solutions for efficient service delivery and user experience.

Service Transition

Facilitating smooth transitions to ensure operational continuity.

Service Management

Ensuring ongoing support for production services.

Business Change Management

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Seamless Integration for Operational Excellence

Expertise in Service Management and Change

Contact me

E-mail: email@example.com

Address: Tadworth, Surrey, United Kingdom

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